š Essential Clothing Store ā Order Policy
Cancellations, Changes & Returns
š« Order Cancellations
You have up toĀ 24 hoursĀ after placing your order to request a cancellation.
- Restocking Fee:Ā A flatĀ $25 USDĀ fee will be applied to cover processing costs.
- Please Note:Ā If your order has already started processing or shipped, we may not be able to cancel it.
š§ To request a cancellation, email us at:Ā support@essentialclothing.us.orgĀ with your order number.
āļø Order Changes
Need to update yourĀ size, shipping address, or item color?
- You haveĀ 24 hoursĀ from the time of purchase to request changes.
- After that, we may not be able to make edits once your order enters fulfillment.
š© Contact us immediately atĀ support@essentialclothing.us.orgĀ to request updates.
š Returns & Exchanges
We do not offer refunds, but we do allowĀ exchangesĀ or provideĀ store creditĀ in eligible cases.
Returns Accepted Within 30 Days If:
ā You received the wrong item
ā You received a defective product (return shipping is on us if itās our mistake)
Return Conditions:
- Items must beĀ unworn, unwashed, and have original tags attached
- Must includeĀ original packaging
- Return shippingĀ is the customerās responsibility unless we made an error
ā ļø Please Keep in Mind
- Limited Releases:Ā Exchanges are subject to item availability
- Final Sale Items:Ā Some exclusive or custom pieces are not returnable
- Fraud Protection:Ā In certain cases, refunds may only be offered as store credit
š¬ Still Have Questions?
Weāre here to help. Reach us anytime at:
š§Ā support@essentialclothing.us.org